Last updated: 18 September 2026
1. Who we are
DEVIX is a Sydney-based design and digital studio. Questions about this policy or our handling of personal information can be sent to info@devix.com.au.
2. Information we collect
When you submit an enquiry, we collect the name, email address, company name, selected service and project details you provide. We may also process technical information needed to secure the form, such as an IP address, request time and anti-spam verification result.
3. Why we collect it
We use this information to respond to your enquiry, understand your project, prepare a proposal, maintain business records, protect the website from spam and misuse, and improve our services.
4. Storage and service providers
Enquiry records are stored in a Cloudflare D1 database used by DEVIX. Cloudflare processes website traffic and stored data as a service provider. Transactional email providers may process enquiry details to notify DEVIX that a new lead has been received. These providers may process data in locations outside Australia under their applicable contractual and privacy arrangements.
5. Retention
We intend to retain enquiry information for up to 24 months after the last meaningful contact, unless it is needed for an active client relationship, required for legal or accounting purposes, or deletion is requested and no lawful reason requires continued retention.
6. Access and correction
You may ask to access or correct personal information we hold about you, or request deletion where appropriate, by emailing info@devix.com.au. We may need to verify your identity before completing a request.
7. Cookies and essential security technology
This website may use strictly necessary Cloudflare cookies or similar technologies for security, traffic management and Turnstile anti-spam checks. These technologies are used to operate and protect the website, not for behavioural advertising.
8. Contact and complaints
Contact DEVIX at info@devix.com.au with a privacy question, access or correction request, or complaint. We will review the matter and respond within a reasonable period.